The state of every shipment lived in spreadsheets and message threads. Dispatch called one by one to find out where a package was, and the daily report was put together by hand at night.
What we did
One board with shipments in progress and their incidents, filterable by route.
Status updated from the phone of whoever is on the road.
The day’s indicators and an exportable report, with no manual assembly.
In the client’s words
Client quote: what changed in the way operations are coordinated.
Name and roleLogistics client
Does any of this fit?
If your operation looks like this one, we can go over the starting point together.